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Impatica viaDock

Installing BlackBerry Software

Impatica viaDock Help > Installing Impatica viaDock > Installing BlackBerry Software

Important Note: The Impatica viaDock evaluation and purchased software are the same. If you evaluated Impatica viaDock and Impatica Connector prior to purchasing, and have left both applications installed, you do not need to install any new Impatica software.

See: Registering Impatica viaDock


The BlackBerry app, "Impatica Connector", can be installed either:

 

Over-the-air Installation


Use this method to download and install the application directly using your BlackBerry.

  1. On your BlackBerry, go to
    http://www.impatica.com/bb

    2.  

     

     

     

     

     

     


  2. Scroll to the “Project your Screen” section and
    click “Download JAD from your BlackBerry”.

    3.  

     

     

     

     

     


  3. Click the “Set Application Permissions” checkbox.


  4. Click "Download".

    5.  

     

     

     

     

     

  5. Set all items under Connections and Interactions
    to Allow OR set the following individual permissions to Allow:

Under Connections:

  • USB (only if USB connection is required)
  • Bluetooth (only if Bluetooth connection is required)
  • Phone


 

Under Interactions:
BlackBerry Device Software 4.2 to 4.5
BlackBerry Device Software 4.6 and up
Interprocess Communication
Cross Application Communication
Keystroke Injection
Input Stimulation
Screen Capturing
Recording
Security Timer Reset (for password protected devices)

  1. Choose “Save”.


  2. Proceed with the application download.



  3. If your BlackBerry is associated
    with a BlackBerry Enterprise Server (“BES”),
    ensure that the necessary IT policies
    are set. See:

    Verifying BlackBerry Security Settings



Installation from your PC (Windows Only)

On your Windows PC:

  1. Use a web browser to go to: http://www.impatica.com/bb

    2.  

  2. Scroll to the “Project your Screen” section of the page and click “Download ZIP from your PC”.

    3.  



  3. Unzip ImpConnector.zip once it has been downloaded.

    4.  

  4. Use the BlackBerry Desktop Manager Application Loader to select the “.alx” file and install the application on your BlackBerry.

    5.  

  5. Once the application has been installed, you must ensure that the necessary application permissions are set.

 

On your BlackBerry, perform the following steps:

  1. Depending on your BlackBerry Device Software version, navigate as follows:

    BlackBerry Device Software 4.2.2 to 4.5
    Options > Security Options > Application Permissions

    BlackBerry Device Software 4.6. to 5:
    Options > Applications

    BlackBerry Device Software 6+:
    Options > Device > Application Management

  2. Select "Impatica Connector" from the list.

    3.  

  3. Select "Edit Permissions", then either set all items under Connections
    and Interactions to Allow OR set the following individual permissions
    to Allow:

Under Connections:

  1. USB (only if USB connection is required)
  2. Bluetooth (only if Bluetooth connection is required)
  3. Phone


    Under Interactions:
    BlackBerry Device Software 4.2 to 4.5
    BlackBerry Device Software 4.6 and up
    Interprocess Communication
    Cross Application Communication
    Keystroke Injection
    Input Stimulation
    Screen Capturing
    Recording
    Security Timer Reset (for password protected devices)


  1. If your BlackBerry is associated with a BlackBerry Enterprise
    Server (“BES”), ensure that the necessary IT policies are
    set. See:
    2. Verifying BlackBerry Security Settings



Related Topics
Installing PC Software
Verifying BlackBerry Security Settings
Registering Impatica viaDock
Running Impatica viaDock
Connecting to your BlackBerry

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