What is a Beta Release?
A beta release is one of many elements employed by Impatica as part of our product quality control cycle. A beta release is used for software/hardware that has not yet completed internal quality control processes but has had a great deal of client interest; i.e. clients are keen to use the product even though it is not yet stable and ready for release. Clients participating in a beta release agree to report found incidents back to Impatica so they can be logged and, ideally, repaired in time for the final release of the product.
Impatica conducts beta programs to allow eager customers and prospects the opportunity to be part of the testing process followed for new and/or improved Impatica products. In addition, we want to collect bug incident reports and enhancement requests for the product in beta release. Therefore, we require ongoing communication and incident reporting to ensure that your input is received and investigated prior to final release.
Beta Rewards Program
As a member of the Impatica beta program, you are eligible to participate in the Beta Reward Program. Each time you submit a complete incident report that describes a unique problem or feedback against a beta release product, you will earn a 1% discount towards the purchase of the final product when released; to a maximum of 10% off.
In addition, as a Beta Reward Program member, you:
Program Requirements and Expectations
Program participation is achieved by the use of the Impatica products currently in beta release. Impatica will provide you with download, installation and use information.
Beta software and/or hardware are provided under the terms of the license agreement provided with the software/hardware. Impatica will not be liable for any damages resulting from the use of beta software/hardware. It is important to remember that these are beta applications and so mission critical data should not be used for testing without first making a back-up copy.
As a beta program member, you are encouraged to use the software/hardware as you would expect it to be used normally. Please report any problems that are encountered as soon as possible.
Use of the beta software/hardware indicates your agreement to all terms and conditions outlined in this page and the software/hardware license agreements.
Any known limitations for the current beta release will be listed on the page for that specific product.
Please e-mail any feedback or incident reports as soon as possible to: firstname.lastname@example.org
In each correspondence, please provide:
Products Currently in Beta Release
If you require assistance, please feel free to contact our Customer Support department via one of the following methods:
Phone: (800) 548-3475
+1 613 736-9982
Fax: (613) 736-9084