I am trying to set the Screen Capturing application permission on my v 4.6+ BlackBerry (e.g. a Bold) but it does not exist. What can I do?

As of BlackBerry device software version 4.6, introduced with the Bold, the "Screen Capturing" application permission within the "Interactions" section of the Impatica Connector (or Impatica Screen Projector) Application Permissions, no longer exists. The permission name has been changed to... More >>

Does the Impatica software support the BlackBerry Storm?

We do support the BlackBerry Storm. Please make sure that you have upgraded your ShowMate firmware to the latest version. Instructions for doing so are located in this article: https://www.impaticize.com/impkb/questions/423/. Also make sure that you have upgraded the Impatica Presentation Viewer... More >>

When installing the Impatica Docking Station application on my BlackBerry, I get an error stating that the digital signatures are invalid. What does that mean?

You will see this error if your BlackBerry IT policy has "Disallow Third Party Application Downloads" set to TRUE OR "Allow third party application downloads" set to FALSE; (Phrasing is dependant on BES version). Please check with your BlackBerry Enterprise Server administrator for detail ... More >>